• Member Since 27th Mar, 2012
  • offline last seen March 4th


You'd be surprised at the emotions twenty-six letters can unearth


Twilight encounters her greatest enemy, a villain more vile than Chrysalis, more slippery than Discord and darker than Nightmare Moon. The villain is known throughout Equestria as: Customer Service

[Note: Music component in story is entirely optional]
There's a small little easter egg inside. Let's see if anyone can find it ^^
Credits and Inspiration!

Song by MusicalWolfe: Winter Wrap Up Elevator Remix

Inspiration from a comment made by BCSpore on the video above

Cover art from My Little Pony Wiki from the episode Lesson Zero
Author's Notes:
What happens when you're bored out of your mind in the middle of class and have that song played on repeat after looking at a awesome comment? This. That's what.

This is possibly the fastest, craziest and most random fanfic I have ever written. The idea wouldn't get out of my head so I did what any self-respecting writer would do: Make the craziest fanfic I could think of. I also used it to see what it would be like to do most of the story in uninterrupted dialogue. Regardless I hope you all enjoy this piece of...whatever this is.

Chapters (2)
Comments ( 131 )

Oh Twilight... I empathize with you so much.

Please, please, please let this be featured. Please.

Oh wow, a fanfiction inspired off of my own youtube comment? (Yes, I'm BCSpore) :pinkiehappy:

I'm touched. :twilightblush:

EDIT: Read the fanfiction. Made me laugh. :rainbowlaugh:

"Have you tried turning it off and on again?" i see what you did there...
funny though!

I laughed so, so hard. Ow. And now I have that song stuck in my head. I love and/or hate you! :raritydespair:

This was absolutely brilliant! :rainbowlaugh:
Ah, the everlasting battle between customer service and costumers. I've had my share of crappy costumer service and sometimes wonder why companies hire poeple who are hardly competent enough to answer the damn phone. :twilightangry2:
On the other hand, one of my friends, who works at costumer service and actually knows what he's doing, often complains how some customers are so idiotic that it is almost impossible to get them to understand even the simplest of instructions. :derpyderp2:

:rainbowlaugh: Good one, hope it gets featured!

Had this with my tablet just NOW got it back from their service line

Reminds me of the Twilight Versus Technology comics. This was awesome

568031 And I do too. Sometimes I swear I'd gain the ability to punch through a phone

569161 Well I would like that too :pinkiehappy:

569179 Wow! You're BCSpore? Amazing comment! :pinkiehappy: I'm glad you enjoyed it!

569188 Glad you enjoyed it!

569212 Trust me. I've had that song stuck in my head for a week now. Everywhere you go turns into an Elevator xD

569233 Nope. It's Chuck Testa (Sorry had to be done :derpytongue2:)

569297 Dat useless Customer Service

569298 Thank you! I hope to does too!

569377 I'm gonna guess it didn't go well... :derpytongue2:

569380 Thank you!

569434 I was actually hoping to find a art in that comic to use as cover art but sadly none of them fit :fluttercry:

569483 By your powers combined I am Captain Planet! Haha but thank you! Glad you enjoyed it! :twilightsmile:

569483 Because one massive picture wasn't enough!

The only way it could have gone worse:
:twilightsmile:*calls help line*
:derpytongue2:"Hello, how can I help you?"
:twilightblush:"My, uh, thingy , uh, doesn't work."
:derpytongue2:"Have you tried turning it off and back on?"
:twilightoops:"... Yes"
:derpytongue2:"Oh, then I have no idea what's wrong, sorry."
*phone breaks in telekinetic grip*

569591 I almost included Derpy but decided against it :derpytongue2: The story would have ended in like 10 seconds :rainbowlaugh:

wow, coincidental awesome.
Well, my friend, I really enjoyed the read, it was awesome.
And I've been through tech-service nightmares like this before... My momma worked as tech service at one point and used those skills mercilessly on me when needed.

Me and my dad often get asked for technical help. Let me tell you, that 99% of the time, no matter the situation that advice works. And believe me, I think Twilight would have found that flipping the on and off switch a few times would have fixed it if she had just tried. :twilightsmile:

You know, the machine could spontaneously un-combust if she just tried.

I love MusicalWolfe. Good job, love it, hope it gets featured, and whatnot.

569657 Ohhh ouch. I can imagine :derpytongue2: Glad you enjoyed it :twilightsmile:

569752 Who knows, I'd like to think that see never bought anything from Cloudsdale's Mail Service ever again xD

569936 Yeah I love MusicalWolfe too! Thanks for the comment! Glad you enjoyed it! :pinkiehappy:

569536 actually it did got they gave me a new tablet and it works like a beaut!

570177 That is awesome!!! :D Glad to hear it!! I hope the customer service there was good? :derpytongue2:

Poor Twilight, couldent she just read the instruction manual :facehoof:...... it DID come with a manual, right :unsuresweetie:?

570379 Considering how angry Twilight was I wouldn't be surprised if she missed it completely. :twilightangry2: :derpytongue2:

Wait a second, this was a prank played by Pinkie Pie and Rainbow Dash wasn't it?:trollestia:

570400 Oh why would you suspect Pinkie? She's SO nice :pinkiecrazy: Haha but that could be a possibility. However, I don't think Dashie nor Pinkie would ever tell her even if they did planned it after seeing Twilight go crazy

Oh, this would have been golden without the waiting music. But with it.... :rainbowlaugh: Oh, customer service. Not even the Spirit of Disharmony, Evil Queen of the Changelings, or the Mare in the Moon can hope to be more infamous than you.

LOL!!:rainbowlaugh: don't cha just love customer service. itis like one of those things invented by the devil himself

570870 And the whole of Equestria knows it!

570880 I swear Discord is resting up in a leather chair, putting his hands together at the top of a tower with the words 'Customer Service' at the top and whispering to himself "Perfect...Perfect...It is all going according to plan." :derpytongue2:

She should have tried unplugging it, then plugging it again!:rainbowlaugh:

570967 lol true, this is how ruled equestria last time. also why he was turned to stone. twice.:rainbowlaugh:

571134 I think Discord could feed off the chaos from customer service and leave Equestria alone xD

571153 hmmm, your right!!! who needs soapy roads when youve got customer service in your control!! :pinkiehappy:

I absolutely LOVE MuscalWolfe! And the elevator remix as well. I can actually loop that for an hour (or more) if I'm doing homework.

As for customer service…

571231 Please take the murder outside. Blood is not wanted in my office :P

571779 Ohh that's what the comment above was mentioning! xD No, no. I had no idea that this existed but now I see that its eeriely similar :derpytongue2:

My typical experience with customer service:
*Waits by phone for an hour*:ajbemused:
"Thank you for you patience. We would like to let you know that your call is very important to us. Please continue to hold and enjoy our fine selection of music to kill yourself to. Have a nice day.":pinkiecrazy:
*Waits another two hours*:facehoof:
"We're sorry, but we have ended business for the day, please call back tomorrow during normal business hours.":trollestia:
*Grabs sledgehammer and smashes phone into fine powder*:twilightangry2:

571826 I'd like to think that Cloudsdale is slowly descending into that pit of hell :rainbowwild: Here's my experience
"Hello your call is very import-"
"No it isn't shut up and patch me through."
*after ten minutes*
"Hi there."
"Hi, I need to report-"
"I'm sorry we'll have to divert your call"

*Grabs rifle from thin air and peppers phone with bullets*

Little known fact: luna's last call before Nightmare Moon was to a customer service.
The more you know.

571931 Omg hahaha, Little known fact: Celestia was the receptionist helping Luna!

572161 Urrr... was that a insult? :twilightblush:

no, just a sarcasm type of joke or something :derpytongue2: its funny though

572208 Ohhh haha sorry it kinda went over my head. Thank you though :twilightblush:

My computer broke down once. and this is much like what I went through.... die phone service. just die...

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