A closet brony finds that Lyra Heartstrings is real, though she is a filly, and decides to take her under his care. As time passes, the two go on to share a strong friendship, but due to Lyra's accelerated aging, might become even more...
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Good that kyle has lyra to cheer him up like in the chapters before. Jeez, are the people stupid and unpolite. I had a familiar job before and never had such unpolite costumers. Normally I have respect towards elder people but this old woman dosen't deserve any! Plus, sometimes, you know where sometghing is but can'rt remember at the moment, so the man asking Kyle for the corn should understand. Without Lyra, Kyle would already be insane
Customer service tip: Actually apologise when you can't do what a customer wants. (On behalf of the company if it's not specifically down to you.)
I see the ellipsis at the end there...
Something bad is gonna happen next chapter.
7905371
99% of the time apologizing does not work.
When you have an angry customer, giving them what they want is the only way to get them to calm down.
You don't wait for them to get angry. You apologise first when explaining something can't be done rather than pulling a 'computer sais no'.
7925349
I can tell you from experience that you never know what can set a customer off; no two people are the same. And Twilight_the_spy is right: apologizing will not work most of the time, even if a customer is not yet angry. If anything, it will egg them on and make them think you are an idiot who doesn't know what they're doing.
Okay, this is a bit much. I mean it's enough that his family for lack of a better word hates him, maybe a tough boss, but even the costumers are assholes. The whole universe practically hates him.
8394893
To be honest, that's kinda what it's like when you work retail. You come across all sorts of unpleasant people who expect to be treated like royalty. I know this because I work a similar job myself.
God I've only run into shitty customers like this like 6 times in the 4 years I worked retail.
9894513
Yeah, some people just aren't so lucky, unfortunately.
Poor Kyle, he has to deal with a Karen and a male Karen all in the same day.
10462088
Yeah, that does happen sometimes when you work retail (speaking from personal experience. SO glad I made it out there. Never going back )