Even at a family bakery, retirements happen and ownerships change hooves. The transition hasn't been an easy one for Pound Cake, but an elderly regular customer might understand responsibility-related stress better than he knows.
Routine day with a dirt cheap brush, then a week goes by and it goes untouched. Then two, then three, then a month, and the rest of your life you beat yourself up. - Aesop Rock, "Rings"