How Can You Resolve Screen Issues in QuickBooks Desktop?

While using QuickBooks for a longer time period users might come across different QuickBooks display issues. One such error is QuickBooks Black and white screen that might occur while using the outdated video card drivers. Whenever the user encounters display issues in QuickBooks Desktop, they won’t be able to use the QuickBooks application smoothly on their system. However, if you are using the high-resolution monitor then in that case you are supposed to change the default settings in QuickBooks. In this blog, we have listed all such settings that you must have to verify to use the QuickBooks application efficiently without any interruption.

Wondering how to deal with the screen issues in QuickBooks Desktop and need instant help? Give us a call at the toll-free number [phone] and get all answers to your queries from our highly certified experts.

What should you do to fix the screen issues in QuickBooks Desktop?

It is necessary to resolve the screen issues in QuickBooks Desktop so that you can continue working with the QuickBooks application without any interruption. Below we have mentioned some of the troubleshooting steps that will help you to deal with the error and thus helps in preventing QuickBooks Black and White Screen error.

Solution 1: Reset the Display Settings in QuickBooks application

• To begin with, click on the Windows icon and type “QuickBooks” within the search bar.
• Then, right-click the QuickBooks Desktop application and choose the Open File Location.
• Now, locate and right-click on the file named QuickBooks.exe and click Properties.
• Select the Compatibility tab and ensure that you have marked the checkbox next to the Disable display scaling on high DPI settings. Alternatively, you can also choose the Change high DPI settings and then Override high DPI scaling behavior.
• At last, select Apply followed by the Ok option.

Solution 2: Adjust the View Preferences in QuickBooks application

• Open the QuickBooks application, select the Edit menu followed by Preferences.
• Thereafter, from the list of options click Desktop View and then choose the My Preferences tab.
• Moving further, select the One Window > Ok.

Solution 3: Modify the Display Settings of Windows

QuickBooks Desktop application works greatly with the default setting of the Windows DPI. But in case, you change these settings then you might encounter the display issues and lead to QuickBooks Black and White Screen error.

• In the first step, you have to reset the default display settings as per your operating system from the Microsoft website.
• Then, you have to set the screen resolution to at least 1024 x 768. However, it is suggested that you must set the display settings to 1920 x 1080.
• Once the display settings have been changed, restart your system and then open QB as well as your company file.

Winding Up!!

Hopefully, we assure you that the solutions listed above will help you to get rid of the display issues faced while using QuickBooks. Also, it helps in resolving QuickBooks Black and White Screen issues. For any additional assistance regarding the issue, contact our experts by dialing the helpline number [phone].