//------------------------------//
// Episode One: Part 2 
// Story: Ponies Call Tech Support 
// by Dimentio 
//------------------------------//

Chapter two: Twilight tries to file a complaint with Customer service.

After sending a letter to Celestia and after three hours still not receiving a reply of any sort; Twilight decided to take matters into her own hooves. After all, she was a princess now. This thought in mind, she located the phone that she had cast aside earlier and dialed the number for Tech Support again.

“Hello, how may I help you today?”

“Yes, I called to file a complaint. Could you please refer me to your customer service desk? Oh, and can I please have your name?” Twilight asked nicely. There was a hint of silence before she heard a few muffled voices and a faint chuckle.

“Sorry, I have aquired the number for Customer service. The number is 555-5556. And my name is alnigas.” The voice said.

“Alright, thank you for the help!” Twilight said, she hoped this complaint would set these workers on the right track and prevent other complaints in the future She eagerly tapped in the number and awaited an answer. 

“Hello, this is Flimflam Incorporated customer service. Shaniqua speaking, how can I help you today?” Came a female voice that already sounded quite annoyed. Just the sound of it slightly intimidated the purple alicorn.

“Hi, my name is Twilight Sparkle. I need to file a complaint against...All Niggas?” Twilight said, attempting to mimic the syllables of the name she was told earlier.

“What was that?” The voice asked, anger rising in the place of the former annoyance.

“I had a problem earlier today with All Niggas and would like to file a complaint.” Twilight said and was greeted with silence.

“Oh hell naw!” The voice suddenly called out causing Twilight to jump in surprise. “You white mothafuckers always call in here and try to pick on the black people. I am sick and tir-” The voice was practically yelling into the phone. 

“I’m purple!” Twilight yelled back.

“Oh no you didn’t. You just interrupted me! Now listen here you little bitch! I do not tolerate little racists interrupting me. And don’t you dare raise your tone like that!”

“Sorry! It’s just that this tech support employee told me to call this number and claimed that his name was All niggas!” Twilight said in self defence.

“Oh...Those little rag-headed sandniggers I’mma go up there and teach them a lesson right now. I’mma have to put you on hold.” The voice said, slightly calmer than before. Suddenly, the line went dead for a moment. A few seconds later, music began playing.

“Thank you for holding, was that everything?” The voice asked, suddenly fairly nice and calm about the whole thing.

“Err... yes ma’am. Thanks for all of your help!” Twilight said carefully, not wanting to set this lady off again. A moment later, the line went dead again signifying that the lady had hung up.